Terms of Use

These terms govern your use of the TradeDraft app and document library. By creating an account or using the service, you agree to them. Please read them alongside our Privacy Policy and Refund Policy.

Who we are

TradeDraft is a sole-trader business based in England. You can reach us at hello@tradedraft.co.uk or by post at Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset BH16 6FA. In these terms, "we", "us" and "TradeDraft" mean that business, and "you" means the account holder.

What the service is

TradeDraft is an online tool that helps you build professional quotes and related documents for your trade. It does not give legal, accounting, tax or other regulated advice, and the documents it produces are general templates, not advice tailored to a specific job. You are responsible for what you enter and for the documents you send to your own clients.

Online acceptance and payments from your customers

TradeDraft can create a secure link for your customer to read, accept and sign a quote, and can raise an invoice from an accepted quote. Where card payment is offered, your customer pays through your own Stripe account: the money goes directly to you, TradeDraft never holds or handles it, and Stripe's own terms apply to those payments. The contract for the work is between you and your customer; TradeDraft is not a party to it. Acceptance records (your customer's typed name, the date and time, and their device's IP address and browser) are stored as part of your quote data, as described in our Privacy Policy.

Your account

You must be at least 18 and using the service for your trade or business. Keep your login details secure and give accurate information. You are responsible for activity under your account.

Free trial

TradeDraft starts with a 30-day free trial. We do not take card details to begin the trial, so nothing is charged during it and it does not turn into a paid subscription automatically. You choose whether to subscribe when the trial ends. The free trial applies to both the monthly and the annual plan.

Pricing and billing: the TradeDraft subscription

After the free trial, TradeDraft is a paid subscription: £45 per month or £450 per year. We are not currently VAT-registered, so no VAT is added to that price; prices are exclusive of any VAT that becomes chargeable, and we will tell you before any such change affects your bill. Billing is handled securely by Stripe. The price and billing frequency are shown clearly before you pay, and you confirm before any payment is taken.

The held price

If you claimed one of the first 50 places (the "held price", offered at tradedraft.co.uk/founding-50) and subscribed using the code we sent you, your price is £22.50 per month (or £225 per year) for the first 12 months of your subscription, even if the public price rises during that time. After 12 months it moves to the standard price then in force. It covers the TradeDraft subscription and every improvement we make to it. If you cancel, the held price ends; subscribing again later is at the price in force at that time.

Buying document templates

The document templates are sold separately, as one-off purchases, through Payhip. Payhip is the seller of record for those purchases: your payment contract for the transaction is with Payhip, Payhip's own terms apply to it, and Payhip adds any VAT it is required to charge for your location, so the total at checkout can be higher than the price shown on our Templates page. Templates are instant digital downloads and are non-refundable once your download has begun — see our Refund Policy. Your licence to use the documents is governed by these terms; the payment itself is governed by Payhip's.

Renewal and cancellation

Once you subscribe, your plan renews automatically at the end of each period until you cancel. You can cancel at any time from your account or by emailing us; cancelling stops the next renewal, and you keep access until the end of the period you have already paid for. We will not take a renewal payment without the price and date having been made clear to you in advance.

Refunds and your right to cancel

Refunds are covered by our Refund Policy. Because the TradeDraft subscription begins with a free trial and takes no payment until you actively subscribe, there is normally nothing to refund on the subscription. Document templates are a separate, one-off purchase with different rules, set out in that policy. TradeDraft is sold to businesses, so the consumer right to cancel an online purchase within 14 days will not usually apply to you; where it does apply, it operates on top of these terms and prevails over anything written here.

The documents are not legal advice

TradeDraft documents are general, professional templates provided as a starting point only. They're not tailored legal advice, and we're not your solicitor. We can't promise a document is suitable, complete, current or enforceable for your specific situation. You are responsible for checking a document suits your job, and for the commercial outcome of any contract you enter into. VAT, CIS and similar figures are indicative. Confirm your position with HMRC. For high-value or contentious work, take your own professional advice.

Your content and data

You keep ownership of the information you enter and the documents you create. We process your data only to provide the service, as set out in our Privacy Policy. You are responsible for the accuracy and lawfulness of what you enter.

Data processing (your clients' information)

Some of what you enter (your client's name, contact details and job specifics) is personal data about your clients. For that information you are the data controller and TradeDraft is your data processor. In practice that means:

• We only use it to run the service, on your instructions.
• We keep it confidential and secure.
• We only share it with the sub-processors that actually handle it: Supabase (secure storage), Stripe (only where your client chooses to pay a deposit or invoice by card), Resend (to send the acceptance link and related emails to your client) and Ideal Postcodes (only when you search a postcode to fill in an address — they receive the postcode and the technical details any web request carries, never your customer's name, email or job). The other providers named in our Privacy Policy — Payhip, Cloudflare, Netlify and Google — support our own business (the template-shop checkout, cookieless website analytics, hosting, and sign-in if you choose the Google button) and do not process your clients' quote data.
• Anyone who works on the service is bound to keep it confidential.
• We'll tell you at least 30 days before we add or change a sub-processor, and you can object. If we can't resolve your objection, you can close your account and we'll refund any period you've paid for in advance.
• We'll help you meet your own obligations: keeping the data secure, telling you without undue delay if there is ever a breach affecting it, and answering reasonable questions for a data-protection impact assessment.
• On reasonable notice we'll give you the information you need to show your own regulator that this data is handled properly.
• When you close your account, we delete or return it as described there.

The particulars. Subject-matter and purpose: providing the TradeDraft quoting, acceptance and invoicing service to you. Duration: for as long as you have an account, plus the retention periods set out in our Privacy Policy. Nature of the processing: storing, displaying, rendering into documents, and sending by email at your instruction. Types of personal data: your client's name, contact details, job address and job details. Categories of data subject: your clients, and any individual you name on a quote.

You remain responsible for having a lawful basis to hold your clients' data and for handling their data-protection requests, and we will help you respond to any such request.

Where TradeDraft processes personal data on your behalf, our Data Processing Agreement applies in full and forms part of these terms. It sets out the same commitments in the detail Article 28 of the UK GDPR requires, and where it differs from this section on anything to do with data protection, it prevails.

Acceptable use and intellectual property

You may use the documents on your own jobs, as many times as you like, and adapt them with your details. We keep ownership of the app and the underlying template designs; you receive a licence to use them for your own trade. You may not:

• resell or redistribute the templates as your own template product;
• reverse-engineer the app;
• generate documents commercially on behalf of unrelated third parties;
• present the documents as bespoke legal advice.

You can upload your own logo and up to five accreditation or trade-scheme marks, which then appear on the quotes and invoices you produce. You are responsible for the marks you upload. By uploading one you confirm you are currently registered with that scheme, or otherwise entitled to display it. We do not check this with the scheme and we cannot: registration is between you and them. If a scheme or trade-mark owner tells us a mark is being displayed without entitlement, we may remove it from your account and let you know.

Availability

The service is provided "as is" and "as available". Features may change over time, and we cannot promise the service will always be uninterrupted or error-free. We will take reasonable care to keep it running and to look after your data.

Records we keep, and for how long

We operate a retention policy, set out in full in our Privacy Policy and our Data Processing Agreement. In summary: accepted quotes, the acceptance and signature record that goes with them, the send log and paid-invoice records are kept for six years, because those are the records you would rely on if a customer later disputed what was agreed; quotes that were never accepted are deleted 90 days after they expire, and the data of closed accounts is deleted 90 days after the account closes.

That is a policy we operate, not a result we warrant. We will take reasonable care to hold those records for those periods and to keep them retrievable, but we are not promising that any particular record will be available at any particular moment: the service is provided "as is" and "as available", and our liability is limited as set out below. Keep your own copies of anything you would need in a dispute — every quote and invoice TradeDraft produces can be downloaded as a PDF, and the ones that matter belong somewhere of your own as well as here.

If we ever stop providing TradeDraft, we will give you at least 30 days' notice unless something outside our control makes that impossible, and during that period you can download your records or ask us for a copy of them. What happens to your customers' data after that is set out in clause 8 of the Data Processing Agreement.

Our liability to you

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, for fraud, and any liability that cannot lawfully be excluded or limited. Beyond that, we're not liable for indirect or consequential loss, or for the commercial outcome of a contract you entered into using one of our documents: the figures are yours to check before you send them, and the quote you issue is your contract with your customer, not ours. Our total liability to you, for everything arising out of these terms, is capped at the greater of £100 or the total you paid for TradeDraft — whether to us or through our checkout provider — in the twelve months before the claim.

Your indemnity to us

TradeDraft produces the paperwork. You do the work, and the contract for it is between you and your customer. So if a claim reaches us because of something that is yours rather than ours, you will cover us for it. You agree to indemnify us against losses, costs and reasonable legal fees we actually incur arising from:

• the work you quoted for or carried out, and the contract between you and your customer — including a claim your customer brings against us in connection with it;
• information you entered that was inaccurate or unlawful, that infringed someone else's rights, or that was personal data you had no lawful basis to hold;
• your use of the service in breach of these terms or of the law; and
• your own Stripe account — including chargebacks, refunds, reversals, fines and any negative balance on it, where Stripe recovers those amounts from us because your account cannot cover them.

This is not a general indemnity, and it is limited in ways that matter. It does not cover anything caused by our own breach of these terms, our own negligence, or a defect in the service itself, and it does not apply to the extent a claim results from something we did wrong. If we want to be covered for a claim we will tell you about it promptly, give you a proper say in how it is handled, take reasonable steps to keep the cost down, and not settle it without asking you first. Nothing in this clause makes you cover us for liability we cannot lawfully pass on, and nothing in it affects any statutory rights you have.

Ending your subscription

You can stop using the service and cancel at any time. We may suspend or end an account that breaches these terms or is used unlawfully. If we withdraw the service entirely, we will give reasonable notice and a fair refund of any period paid for in advance.

If a payment fails

If a subscription payment fails, we will tell you and give you at least 7 days to put it right. If it is still unpaid after that, we may suspend access to your account until it is paid. Suspension is not deletion: your data stays where it is, the retention periods above are unaffected, and access returns as soon as the payment goes through. If an account stays suspended and unpaid for 60 days we may close it, and the deletion rules in our Privacy Policy then apply.

Events outside our control

We are not responsible for failing to provide the service, or for delay, where the cause is outside our reasonable control — for example a failure at one of the providers the service depends on, a power or internet outage, a cyber attack, fire, flood, industrial action or government action. If it happens we will tell you as soon as we reasonably can and get the service back as soon as we reasonably can. If it lasts more than 30 days, either of us may end the subscription and we will refund any period you have paid for and not received.

Transferring these terms

You may not transfer your account, or your rights under these terms, to anyone else without our agreement, which we will not withhold unreasonably. We may transfer these terms, and our rights and obligations under them, to a company we form to run TradeDraft or to anyone who takes over the business. If we do, your subscription, your price (including a held price) and our data-protection commitments carry across unchanged, we will tell you, and if you would rather not continue you can cancel and we will refund any period you have paid for in advance.

Nobody else can enforce these terms

These terms are between you and us. They describe things that benefit your customer: the link that lets them read, accept and sign, the record of what was agreed, the deposit going straight to your own account. But your customer is not a party to these terms and has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999. Their contract is with you. We do not need anyone else's agreement to change or cancel these terms.

The whole agreement

These terms, together with our Privacy Policy, Refund Policy and Data Processing Agreement, are the whole agreement between us about the service, and they replace anything said or written beforehand. In agreeing to them you accept that you are not relying on any statement, promise or assurance that is not written in them. That does not apply to anything said fraudulently: nothing here limits our liability for fraud or fraudulent misrepresentation. This clause takes effect only so far as it is reasonable under section 3 of the Misrepresentation Act 1967, and it does not affect your statutory rights.

Which document applies if two of them disagree

If these terms and another document of ours say different things about the same subject, this is the order:

1. your statutory rights, which prevail over everything below them whatever any document says;
2. the Data Processing Agreement, on anything to do with data protection;
3. these Terms of Use;
4. the Refund Policy, the Privacy Policy and anything else we publish.

So where the Refund Policy and these terms differ, these terms are what apply. That covers the refund we offer if you object to a new sub-processor and we cannot resolve it: that refund stands.

Notices

We will send notices to the email address on your account, and they count as received the day after we send them — so keep that address up to date. You can send us a notice at hello@tradedraft.co.uk, or by post to the address above, and a posted notice counts as received two working days after it is sent. This clause does not apply to court documents.

If part of these terms cannot be enforced

If a court finds any part of these terms unenforceable, that part is removed, or read down to the smallest extent necessary to make it work, and the rest of the terms carry on. If we do not insist on something straight away, or are slow to enforce it, that does not mean we have given it up — we can still enforce it later.

Complaints

If something isn't right, email hello@tradedraft.co.uk. We'll acknowledge your complaint as soon as we can and do our best to put it right. For data-protection concerns you can also contact the Information Commissioner's Office at ico.org.uk.

Changes and governing law

We may update these terms, giving at least 14 days' notice of material changes. These terms are governed by the laws of England and Wales, and any dispute would be handled by the courts of England and Wales.

Last updated: 25 August 2026